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  • Customers
  • Regional telecom provider
Case study

Regional telecom provider


[The company is using Tenable] to reduce excessive permissions and expand least privilege… and accelerate investigation and response. [It credits Tenable] with enormous time savings in prioritizing, and reducing cloud configuration and identity risk.
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Primary product used

Tenable Cloud Security


The actionable cloud security platform

Reduce risk by rapidly exposing and closing priority security gaps caused by misconfigurations, risky entitlements and vulnerabilities–in one powerful cloud native application protection platform (CNAPP).

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Regional telecom provider standardizes on Tenable for CIEM and CNAPP enterprise-wide

To accelerate its business growth and agility, a large regional telecommunications provider made a strategic decision to migrate from an on prem IT environment to a full cloud environment. Soon after, the pandemic hit, momentarily stalling an ambitious five-year migration plan. About a year and a half ago the organization re-commenced the project and today their cloud transformation is in full swing.

Key business needs

From the start, a key focus for the enterprise was to comprehensively incorporate security best practice across their new cloud estate.

The telecom provider’s extensive IT operation comprises three key groups: Cloud Operations, Cloud Architecture and IT. The operations group itself comprises teams responsible for cloud governance, cloud applications, cloud data and cloud infrastructure. Of these, the cloud governance team, responsible for supporting security and governance for business solutions, was tasked with overseeing and securing the enterprise’s cloud migration.

Challenge

The enterprise sought to put in place solutions that would ensure its cloud security overall, including with better visibility across its cloud infrastructures. Native tools were not an option because its cloud environment spanned both Amazon Web Services (AWS) and Microsoft Azure, requiring a multicloud security solution. To meet required compliance standards, the executive team had already standardized on a solution for cloud security posture management (CSPM). This piece of the organization’s security strategy addressed governance needs from a reporting perspective. However the cloud governance team, cognizant that identities and permissions are a major point of failure in cloud security, was concerned that a CSPM tool alone would not adequately reveal identity risk and sought to better secure their IAM operation. Cloud infrastructure entitlement management (CIEM) had gained their attention for its deep risk analysis of born-on-the-cloud identities and permissions.

At liberty to choose point security tools, the cloud applications team began researching CIEM solutions.

Solution

After comparing competitive offerings, followed by a demo and then a proof of concept, the telecom company chose Tenable Cloud Security, citing the benefit of an identity-first approach to addressing its IAM security concerns and the high accuracy of findings revealed in the evaluation phase.

Rollout was swift. To date, the telecom provider has implemented Tenable Cloud Security in two organizational groups, and work is underway to standardize the solution across their entire cloud environment. These teams are using Tenable’s CIEM and policy-based alerting capabilities to assess their cloud security posture, and for fine grained visibility and risk detection across identities, resources, network and permissions.

Use cases and ROI

The groups are using the platform to reduce excessive permissions and expand least privilege, integrating its guided recommendations and rightsized policies into development and engineering workflows for acting on by those teams. The enterprise is also using Tenable Cloud Security for anomaly detection use cases, alerting relevant stakeholders about unusual cloud activity to accelerate investigation and response.

Both groups credit Tenable with enormous time savings in prioritizing, and reducing cloud configuration and identity risk in their growing cloud environment.

Next steps

The enterprise next plans to better control user and developer access through Tenable’s Just-in-Time management, which curbs risk and streamlines developer access requests by automating the approval process and revoking the elevated privileges right after use. Spurred by their strong Tenable outcomes, the team is trialing the platform with a broader requirement – building a business case for gaining approval to standardize on Tenable for full CNAPP usage across the entire enterprise.

About Tenable Cloud Security

Tenable Cloud Security is the actionable cloud security platform (CNAPP), rapidly exposing and closing priority security gaps caused by misconfigurations, risky entitlements and vulnerabilities. These weaknesses are the epicenter of cloud risk. Tenable is a world leader at isolating and eradicating these exposures at scale across infrastructure, workloads, identities, data and AI services.

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  • Tenable Cloud Security

Related customer case studies

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Enjoy full access to a modern, cloud-based vulnerability management platform that enables you to see and track all of your assets with unmatched accuracy. Purchase your annual subscription today.


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With Advanced Support for Nessus Pro, your teams will have access to phone, Community, and chat support 24 hours a day, 365 days a year. This advanced level of technical support helps to ensure faster response times and resolution to your questions and issues.

Advanced Support Plan Features

Phone Support

Phone support 24 hours a day, 365 days a year, available for up to ten (10) named support contacts.

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Chat support available to named support contacts, accessible via the Tenable Community is available 24 hours a day, 365 days a year.

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All named support contacts can open support cases within the Tenable Community. Users can also access the Knowledge Base, documentation, license information, technical support numbers, etc.; utilize live chat, ask questions to the Community, and learn about tips and tricks from other Community members.

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P1-Critical: < 2 hr
P2-High: < 4 hr
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P4-Informational: < 24 hr

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Support contacts must be reasonably proficient in the use of information technology, the software they have purchased from Tenable, and familiar with the customer resources that are monitored by means of the software. Support contacts must speak English and conduct support requests in English. Support contacts must provide information reasonably requested by Tenable for the purpose of reproducing any Error or otherwise resolving a support request.