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Explore By Use Case

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Tenable is the one clear leader in Exposure Management
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  • International e-commerce platform
Case study

International e-commerce platform


Security leadership consolidated their fragmented security program onto Tenable One, gaining unified global visibility. The platform now acts as the definitive source of truth, securing all asset types—from vulnerability scanning to external risk exposure.

Primary product used

Tenable One


The world’s leading AI-powered exposure management platform

Tenable One radically unifies security visibility, insight and action across the attack surface, equipping modern organizations to isolate and eradicate priority cyber exposures from IT infrastructure to cloud environments to critical infrastructure and everywhere in between.

Explore this product Request a demo

Tenable One drives 50% cost savings and Zero Trust maturity for global e-commerce company

An international multi-brand e-commerce platform runs most of its business in a dynamic AWS environment, heavily utilizing containers (EC2, EKS, and ECS). The security team is tasked with protecting critical customer and payment data while embedding security as an enabler for business growth.

Fragmented security tools limited global visibility

The company's large, dynamic cloud footprint led to a fragmented security approach where regional operations functioned in isolation, using different tools and lacking unified global visibility. This made it difficult to prioritize risks, standardize vulnerability management, and consistently detect critical cloud misconfigurations across their regional accounts.

Tenable One unifies security for full attack surface visibility

To gain the required global visibility and manage the entire attack surface, the security leadership transitioned from a legacy Tenable product to Tenable One. This move unified their security program onto a single platform, providing the flexibility to cover all asset types—including vulnerability scanning, application security, and external risk exposure—and establishing Tenable One as the main source of truth for critical systems.

Consolidation drives 50% cost reduction and accelerated security maturity

The consolidation delivered immediate and significant benefits:

  • Financial and operational savings: The global platform led to substantial cost reductions of about 50% for vulnerability management and simplified operational tasks.
  • Enhanced visibility and maturity: Integrating all regional AWS accounts allowed the team to immediately find critical, hidden misconfigurations, improving response times and accelerating overall security maturity.
  • Zero trust acceleration: Tenable Cloud Security supported the zero trust initiative by helping the team quickly identify and remediate exposed services and potential user account misusage.
  • Clearer risk communication: Unified dashboards enabled security leadership to more effectively communicate security risks and demonstrate the value of security investments to the executive board.

By unifying its global cloud security program on Tenable One, the e-commerce platform achieved unprecedented visibility, significant cost savings, and a faster path to zero trust compliance.

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  • Tenable One

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Enjoy full access to a modern, cloud-based vulnerability management platform that enables you to see and track all of your assets with unmatched accuracy. Purchase your annual subscription today.


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Built for the modern attack surface, Nessus Expert enables you to see more and protect your organization from vulnerabilities from IT to the cloud.

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With Advanced Support for Nessus Pro, your teams will have access to phone, Community, and chat support 24 hours a day, 365 days a year. This advanced level of technical support helps to ensure faster response times and resolution to your questions and issues.

Advanced Support Plan Features

Phone Support

Phone support 24 hours a day, 365 days a year, available for up to ten (10) named support contacts.

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Chat support available to named support contacts, accessible via the Tenable Community is available 24 hours a day, 365 days a year.

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All named support contacts can open support cases within the Tenable Community. Users can also access the Knowledge Base, documentation, license information, technical support numbers, etc.; utilize live chat, ask questions to the Community, and learn about tips and tricks from other Community members.

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P1-Critical: < 2 hr
P2-High: < 4 hr
P3-Medium: < 12 hr
P4-Informational: < 24 hr

Support Contacts

Support contacts must be reasonably proficient in the use of information technology, the software they have purchased from Tenable, and familiar with the customer resources that are monitored by means of the software. Support contacts must speak English and conduct support requests in English. Support contacts must provide information reasonably requested by Tenable for the purpose of reproducing any Error or otherwise resolving a support request.